Cancellation terms

Power of Revocation

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must contact us (Farina Horn, Mundo Creole Online Store, Schlettstadter Str. 39, 79110 Freiburg, Phone: +49 (0)176 799 50 287, E-Mail: info@mundo-creole.com, VAT number: DE 314601500) by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this contract, we have to repay all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer), immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you. In no case you will be charged repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Model withdrawal form

(If you want to cancel the contract, please fill in this form and send it back.)

To

Farina Horn
Mundo Creole Online Store
Schlettstadter Str. 39
79110 Freiburg

Email: info@mundo-creole.com

VAT identification number: DE 314601500

 

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods:

 

Ordered on (*) / received on (*)

 

Name of the consumer(s)

 

Address of the consumer(s)

 

Date

 

Signature of the consumer(s) (only when notified on paper)

 

______________________
(*) Delete as appropriate.